A continued need exists for community college administrators to develop and implement strategies to ensure sufficient staffing to meet demand for online courses and promote student success. The problem this study addressed was threefold. First, online instructors in the local setting are overextended and are consequently unable to implement best…

To appeal to a larger student base, institutions have utilized current online technologies to provide courses to those students who would not otherwise be served. Unfortunately, the online learning experience has not been a positive one for a substantial portion of participating students. Thus, a key issue for postsecondary institutions is that of…