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Paswan, Audhesh K.; Ganesh, Gopala – Journal of Marketing for Higher Education, 2009
This study empirically investigates the relationship between satisfaction with educational service augmenters and consumer loyalty within the context of the international student market. An enhanced state of consumer satisfaction, also labeled as delight, is captured by focusing on service augmenters that fall outside the domain of the core…
Descriptors: Foreign Students, Higher Education, Educational Policy, Administrator Role
Bodenhorn, Nancy; Miyazaki, Yasuo; Ng, Kok-Mun; Zalaquett, Carlos – Multicultural Learning and Teaching, 2007
International undergraduate students attending U.S. colleges completed a common ?hassles? assessment, the Inventory of College Students? Recent Life Experiences (ICSRLE). Previous structure and validation studies with this measure have been limited to North American students. Using exploratory and confirmatory analyses, a distinct structure of 6…
Descriptors: Student Experience, Undergraduate Students, Foreign Students, Factor Structure
Lam, Hon; Selmer, Jan – International Education Journal, 2004
British adolescents living in Hong Kong and British adolescents living in the United Kingdom formed the two samples of adolescents who completed Hayden, Rancic and Thompson's (2000) 32-item instrument. Instead of following the original authors' approach to the analysis of the instrument, a more comprehensive technique was adopted. The data were…
Descriptors: Nationalism, Adolescents, Foreign Countries, Place of Residence