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An Empirical Investigation of the Role of Information Quality in Citizens' Trust in E-Government Systems
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Lee, Ally – ProQuest LLC, 2011
Over the past decade, there has been a change in the citizen-government relationship. Citizens have moved from a traditional face-to-face communication with their government, to an electronic interaction through the use of e-government systems. Emerging technology has enabled citizens to communicate with their government remotely. However, trust…
Descriptors: Factor Analysis, Information Systems, Predictor Variables, Focus Groups