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Download full textKnight, John E.; Allen, Sandra – International Journal of Higher Education, 2012
Teaching skills, knowledge and abilities appropriate for career-ready graduates and assessing learning are complex issues. Developing a valid and reliable approach is often by trial and error. Instead, the authors employed Deming's PDCA Cycle of continuous improvement as a systematic procedure to incrementally move closer to their goal. This paper…
Descriptors: Total Quality Management, Writing Instruction, Instructional Effectiveness, Writing Improvement
