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ERIC Number: ED585004
Record Type: Non-Journal
Publication Date: 2018
Pages: 117
Abstractor: As Provided
ISBN: 978-0-3558-0332-7
ISSN: EISSN-
EISSN: N/A
Available Date: N/A
The Impact of Two Models of Advising on Student Satisfaction
Cox, Tammy S.
ProQuest LLC, Ed.D. Dissertation, Missouri Baptist University
The purpose of this quantitative study was to determine if student perceptions of their advisor and the institution they attended were affected by either the developmental or prescriptive approach that their assigned academic advisor used. A group of academic advisors volunteered at the beginning of the study to be trained in the developmental model of academic advising. These same advisors received additional reinforcement for 20 months from the researcher regarding the tenets of developmental advising. During these same 20 months, the researcher did not train the remaining academic advisors on this campus regarding the developmental approaches to academic advising. The advisors in this population were considered the control group. Although the control group was not trained, there was no evidence that these academic advisors did or did not use the developmental approach to academic advising. Based on the training of the experimental group of advisors, the researcher hypothesized that students would be more satisfied with the relationship they shared with these advisors and more satisfied with the institution overall because of the training in developmental advising techniques these advisors completed. This study suggests that there is no significant evidence, statistically, that the developmental approach of advising increased students' satisfaction with their advisor and institution any more than the approach used by the advisors who were not trained in developmental advising techniques. The answers generated in the survey suggest that relationship does play an important part in student satisfaction. The question remains whether or not the most helpful relationship for students regarding their satisfaction is with the advisor and to what degree that contact with the advisor is deemed helpful in determining the students' overall satisfaction with the institution in they attend. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://www.proquest.com/en-US/products/dissertations/individuals.shtml.]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site: http://www.proquest.com/en-US/products/dissertations/individuals.shtml
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A