Using qualitative case study methods, we examine how educators describe continuous improvement and craft coherence for implementation. We find that educators attempted to build system-wide improvement capabilities, taking into consideration theories of action for continuous improvement and managing change given the realities of their local…

The winter storm of late 2022 caused difficulties for many US-based airlines, but none more so than Southwest Airlines. Like other airlines, Southwest canceled flights in the early stages of the storm. Their attempted recoveries failed due to procedural and technology issues. The airline was unable to cope with the magnitude of canceled flights,…

The aim of this article is to analyse the "Third Mission" (TM) of universities within Nordic countries and universities approach to implementing the mission into their strategy. The main activities that Nordic universities relate to the Third Mission are examined and policy implications drawn. Furthermore, gaps in literature are outlined…

Strategic plans are valuable tools for colleges seeking to cast vision and provide focused guidance for leadership and faculty, but it is not clear how these plans address student success. This study analyzed plans from 55 of the 58 community colleges in North Carolina. First, we analyzed the plans using a 10-step strategic planning framework to…

The quality of the data and the amount of correct information available is key to informed decision-making. Higher education institutions (HEIs) often employ various decision support systems (DSSs) to make better choices. However, there is a lack of systems to assist with decision-making to promote innovation in teaching and learning. In this…

The practice of enrollment management at America's colleges and universities is central to prominent discussions taking place in the public arena about the cost of higher education, the value of a degree, and the role of student loans as tools to finance a college education. While research has explored many variables within the context of using…

Considering the rise of implementation of big data analytics (BDA) in Saudi Arabian higher education institutions but with relatively lesser optimal performance, the study investigated the causality of organisational culture (OC) and BDA's social and technical subsystems, following the Socio-Technical Systems theory, with the strategic…

Over the past decades, universities have been at the forefront of establishing ambitious goals for decarbonizing campuses. While there are many variables in how to advance energy efficiency in the campus-built environment, some universities have taken the strategic approach of combining energy efforts with the heavy maintenance and upkeep needs of…

Purpose: This study aims to explore the alignment between strategic plans of the Portuguese public higher education institutions (HEIs) and their perception of the integration of sustainability in education and curricula. Design/methodology/approach: The strategic plans from 15 institutions were selected for content analysis; data about the…

This study was intended to explore how the perceptions of teachers affect multicultural education (MCE) in diversified classrooms at Hosanna College of Education. A descriptive textual narration with a qualitative case study and purposive sampling research design were employed in this study. Semi-structured interviews and document analysis were…

Communication is a critical government function that has important implications for public administration and effective governance. This research study explores how communication competencies are taught in public affairs programs in the United States. Based on a general web content analysis of graduate programs, and specific analyses of course…

The research on education philanthropy typically characterizes foundations as practicing either "traditional" or "strategic" philanthropy. These labels are used to indicate divergent ways of thinking about the impact of grants and approaches to grantmaking between the two models. Drawing on a theoretical framework informed by…

With the increase in business transaction types, all sized companies widely use enterprise systems like SAP. Business schools work to integrate enterprise systems into the curriculum as a result of industry demands. However, studies show many business schools face challenges integrating enterprise systems into curriculum and maintaining integrated…

The 1970s witnessed the deepening of marketization because of the introduction of reform and opening up in China. Profound changes were observed in the ties among Chinese industry-featured universities, government competent authorities and the market. Faced with ever-evolving environment, China University of Geosciences (CUG) managed to transform…

This study adds to the debate that both basic and applied research enhance each other; likewise, the arts and science disciplines are equally relevant in solving complex societal and environmental problems. Thus, investment in one should not lead to a deprivation of the other. One may suppose that although both basic and applied research remains a…