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Balzer, William K.; Francis, David E.; Krehbiel, Timothy C.; Shea, Nicholas – Quality Assurance in Education: An International Perspective, 2016
Purpose: The purpose of this paper is to synthesize the accumulated body of research on Lean in higher education, draw conclusions to help guide successful Lean implementations and propose future research directions to establish a rich base of knowledge that informs both practice and research. Design/methodology/approach This literature review…
Descriptors: Higher Education, Educational Quality, Strategic Planning, Educational Improvement
Kern, Nora; Kim, Suzie – National Charter School Resource Center, 2016
Students need a safe and supportive school environment to maximize their academic and social-emotional learning potential. A school's discipline policies and practices directly impact school climate and student achievement. Together, discipline policies and positive school climate efforts can reinforce behavioral expectations and ensure student…
Descriptors: Charter Schools, Educational Environment, Discipline, Discipline Policy
Kettunen, Juha – Online Submission, 2011
The purpose of this study is to investigate the integration of strategic management and quality assurance in higher education. The study presents how the value chain can be described in the strategy and quality maps, which are, respectively graphical representations of the strategic plan and the quality assurance system. The quality map is a new…
Descriptors: Strategic Planning, Higher Education, Quality Control, Total Quality Management
Conyers, John G. – School Administrator, 2000
Inspired by tips from a Motorola Corporation executive, the superintendent of an Illinois district initiated strategic- planning and total-quality practices to improve student performance, customer satisfaction, and operational efficiency. Teachers have also successfully implemented quality and continuous-improvement practices in their classrooms.…
Descriptors: Elementary Secondary Education, Partnerships in Education, Program Descriptions, Program Implementation