Planning in Reverse is an innovative concept designed to make organizations more successful by altering the perspective utilized in the strategy process. What is needed for organizations to thrive in this new environment of change and uncertainty is a short-term approach for long-term viability. In this book, tools and concepts regarding Planning…

Results-based management (RBM) is an approach to programme planning and management that integrates strategy, people, resources, processes and measurements to improve decision-making, transparency and accountability. The Commonwealth of Learning (COL) began the adoption of a RBM model with its 2003-2006 Three-Year Plan. This led to a significantly…

Suggests that the key issue in the evaluation problem scenario is not so much an ethical problem as it is a strategic problem. The evaluator needs to be educator, change agent, and organizational development practitioner to make this evaluation a success. (SLD)

Since the beginning of the 1990s, the University of Botswana has embarked on a series of organizational change strategies. In 1998-1990, the University engaged an external Review Commission to undertake a comprehensive institutional analysis, and, at about the same time, the University acquired a computerized administrative information system with…

Describes the assumptions and goals of the Performance Effectiveness Management System (PEMS) of the University of Arizona Library and explains how to integrate performance measurement with a new system that focuses on teams and organizational outcomes. Phases of PEMS include: mission-critical services, programs, and activities; setting quality…

The Florida Association of Voluntary Agencies for Caribbean Action was formed by the state's Governor to increase cooperation with Caribbean nations and provide on-site technical assistance and training in health, agriculture, social services, and education. In 1996, the Association conducted a project with Muffles College, a junior college in…

When educators, trainers, and human resource development (HRD) practitioners are asked to produce evidence that supports the productivity of the training enterprise, they are often frustrated by the lack of simple and effective methods for assessment. While administrators in an organization are likely to know exactly how much training costs, they…

This document, which is intended for individuals responsible for planning and management at further education (FE) colleges, summarizes the factors that contributed to or obstructed implementation of strategic plans in 10 FE colleges in England and Wales in 1994-95. It presents key questions and illustrations that FE colleges can use for…

The American Evaluation Association's (AEA) Independent Consulting Topical Interest Group (IC TIG) has a membership of over eight hundred individuals who generally work as sole proprietors, in partnerships, or in small consulting firms. Well over a decade ago, the IC TIG conducted a survey of its membership (Bonnet, 1992). To gather current data…

Many colleges and universities are engaged in new efforts to assess the outcomes they produce. As a first step, these institutions usually examine their mission statement, goals, and objectives. These form the foundation for assessment but they are also fundamental tools for enhancing institutional effectiveness in general. This handbook was…

The Youth Development Initiative (YDI) was a 5-year, $4.3 million dollar project to strengthen the management and organizational capacities of nonprofit youth-serving organizations so they could better meet expanding demands for service in their communities. Ten youth-serving organizations in Fresno, California, and 10 in Los Angeles participated…

This book, which is intended as a resource for individuals and organizations involved in adult and community education, presents guidelines and activities to assist in enhancing organizational effectiveness in adult and community education. The following are among the topics discussed: (1) experiencing professional and organizational development…

This two-volume document contains the proceedings of the 2000 conference of the Academy of Human Resource Development (AHRD). Volume 1 contains the following materials: conference overview; text of a town forum on social responsibility and human resource development (HRD); papers from symposia 1-24; and papers from innovative sessions 1-4. The…