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Hensley, Kendra – ProQuest LLC, 2011
Total quality management based governance models tend to focus on incremental improvements within the boundaries of a single organization. This may limit the benefits of information technology because they are not complex enough to address business or performance problems that extend beyond the boundaries of a single organization. The research…
Descriptors: Total Quality Management, Cooperation, Interviews, Program Effectiveness
Peer reviewed Peer reviewed
Tesoro, Ferdinand; Tootson, Jack – Performance Improvement, 2001
The systematic four-step process introduced in this article lays the basic groundwork in helping an organization link all its programs and initiatives to its strategic goals. Discusses the definition and purpose of performance measurement; elements of a global performance system; and building a global performance measurement system. (AEF)
Descriptors: Administration, Business, Information Systems, Measurement Techniques
Peer reviewed Peer reviewed
Brethower, Dale M.; Dams, Peter-Cornelius – Performance Improvement, 1999
Introduces human performance technology (HPT) by answering the following questions related to: what systems does; practical issues and questions to which systems thinking is relevant; research questions and answers with respect to systems thinking; how HPT practitioners can do systems thinking; systems thinking tools; what is and is not known…
Descriptors: Decision Making, Human Resources, Instructional Systems, Management Systems
Peer reviewed Peer reviewed
Gayeski, Diane – Performance Improvement, 1997
Discusses how to improve an organization's training and communications system, both philosophically and technically, and highlights activities conducive to a rewired communication system. Lists online sources on the topic and freeware packages that can be downloaded, and includes job aid forms designed to be copied and posted in the organization.…
Descriptors: Communications, Computer Software, Improvement, Information Dissemination
Peer reviewed Peer reviewed
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Frick, Theodore; Su, Bude; An, Yun-Jo – TechTrends: Linking Research & Practice to Improve Learning, 2005
In May 1994, the first website for the School of Education at Indiana University Bloomington (IUB) was launched. At that time, the home page had two links: (1) The Instructional Systems Technology Department; and (2) The IUB home page. A decade later, the site now consists of more than 6,000 web pages, and has received more than 41.5 million page…
Descriptors: Instructional Systems, Internet, Web Sites, Program Descriptions
Peer reviewed Peer reviewed
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Rao, Nageswararao A. V. – Journal of Educational Technology, 2006
Many researchers and practitioners contend that all institutions respond to changing market need and can create competitive advantage through innovation and creativity. Each year, institutions expend significant resources developing new products and processes and yet research shows that more than half these initiatives fail. Successful…
Descriptors: Systems Development, Innovation, Database Management Systems, Program Administration