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What Role Does Knowledge Quality Play in Online Students' Satisfaction, Learning and Loyalty? An Empirical Investigation in an eLearning Context
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Waheed, M.; Kaur, K.; Kumar, S. – Journal of Computer Assisted Learning, 2016
Quality knowledge has an impact on online students learning outcomes and loyalty. A framework that delineates the perceived eLearning knowledge quality (KQ) and its relationship with learning outcomes and loyalty is currently absent. Grounded in the KQ and information system success framework--this study presents the indicators of perceived…
Descriptors: Electronic Learning, Student Satisfaction, Outcomes of Education, Undergraduate Students