This study investigated the effects of a minimal manual version versus a cards version of documentation on students' computing behaviors while learning to use a telecommunication system (Appleshare), students' attitudes toward the documentation, and students' later use of the system. Guidelines from the work of Carroll and colleagues at the IBM…

Describes study that investigated the effects of well-designed computer-assisted instruction (CAI) versus poorly designed CAI on college students' computing behavior, quality of prewriting, and attitudes toward the instruction. Comparisons are made with paper versions of both CAI displays, and guidelines for CAI design are presented. (38…