An online tutorial should be the core of the student learning support services in the digital era to maintain the quality of distanced higher education. However, in Universitas Terbuka with supposed to be the cyber university of Indonesia, the participation in the online tutorials was still not encouraging. For example, the average of the…

Determinants of effective online tutoring program were modelled and elucidated in this report. It was aimed at clarifying influential factors, how and in what behaviors they were interrelated observed by Universitas Terbuka students. Exploratory-design was adopted; it was qualitatively ascertained first that conceptually five foremost factors…

Describes an evaluative study conducted at the Universitas Terbuka (Indonesia) that examined the role of face-to-face tutorials as an optional supplement to other instructional materials at a distance education institution. Attitudes, characteristics, and roles of the tutors are examined, and student attitudes are briefly discussed. (21…