This article provides computational and rule-based approaches for detecting confusion that is expressed in students' comments in couse forums. To obtain reliable, ground truth data about which posts exhibit student confusion, we designed a decision tree that facilitates the manual labeling of forum posts by experts. However, manual labeling is…

One of the characteristics of massive open online courses (MOOCs) is that the overall number of social interactions tend to be higher than in traditional courses, hindering the analysis of social learning. Learners typically ask or answer questions using the forum. This makes messages a rich source of information, which can be used to infer…

Massive Open Online Courses (MOOCs) aim to "educate the world." More often than not, however, MOOCs fall short of this goal--a majority of learners are already highly educated (with a Bachelor's degree or more) and come from specific parts of the (developed) world. Learners from developing countries without a higher degree are…

Debates have been used to develop critical thinking within teaching environments. Many learning activities are configured as working groups, which use debates to make decisions. Nevertheless, in a classroom debate, only a few students can participate; large work groups are similarly limited. Whilst the use of web tools would appear to offer a…