The purpose of this explanatory mixed methods study was to assess dissertation chairs' current practices to support doctoral students in an online practitioner program from the students' perspective. Findings from a 2020 study on dissertation chair experiences and current practices for meeting with and providing feedback to doctoral students…

This study explored academic advisor use and perceptions of values, motives, and institutional support of SMS texting as a communication channel with students. Theoretical concepts in Customer Relationship Management (CRM) and adaptive leadership guided the study as well as existing survey research on Computer-Mediated Communication (CMC) in…

With a dearth of research on human-robot interaction in education and relatively high non-completion rates of online students, this study was conducted to determine the feasibility of using a virtual assistant (VA) to respond to questions and concerns of students and provide 24/7 online course content support. During a 16 week-long academic…

This study describes interaction patterns observed during a pilot project that explored the use of web-conferencing (WC) software in two undergraduate distance education courses offered to advanced high-school students. The pilot program replaced video-conferencing technology with WC software during recitations, so as to increase participation in…

Social networking and communications tools have become widely used in entertainment and social applications and there is growing interest in their use in formal education applications. Distance education and especially those types that are based on self-paced programming models may be the biggest beneficiaries of the use of these new tools to…

An increasing number of students are choosing online education programs to complete their higher education. Research concludes that student satisfaction and retention are related to program completion. Furthermore, research indicates that physical distance alone does not influence student satisfaction and retention. In this study, we examined…

Implementation of cutting-edge technology has enabled higher and postsecondary education to create new learning environments by affording greater access to education for more students via virtual classrooms. Although virtual instruction in its asynchronous mode has been reported as to be at least comparable, and sometimes better than conventional…

The article presents a comparison of online and on ground instructional techniques focusing on the differences between face-to-face and computer-mediated communication. Lessons are drawn from the authors, who collectively teach online courses at Nova Southeastern University as well as the United States Sports Academy, Baker College, the University…

The field of distance education is a dynamic field which includes a growing body of research. The field of distance education raises many questions which encompass the spectrum of human and technological questions of interest to those of us who practice various forms of distance education. As doctoral students in the field of distance education,…