As part of a wider study into perceptions that different university stakeholders have of tutorials, we investigated the UK Open University model for tuition through a process of semi-structured interviews with a self-selecting set of STEM tutors. The aim of the study was to elucidate perceptions that tutors have of the role and purpose of…

For students new to higher education, the task of developing their academic writing skills, and particularly the principles and practices of source-referencing, can be daunting. Although institutions and teachers can and do provide positive guidance on this score, all too often students veer into inadvertent plagiarism through lack of confidence…

Reports results of a telephone survey of students in the Open University's School of Education (Wales), set in the context of Total Quality Management, that investigated student attitudes toward tutorial support. The need for improved service in rural areas is discussed, and implications for tutors and for marketing strategies are suggested. (LRW)

This paper reports on a research study that draws on the perceptions of students, tutors, field centre coordinators and central management to evaluate the support services provided to students in the National Teachers' Institute's distance teacher training programme. Within a conceptual framework that built upon models of teaching and learning…