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McCann, Steve; Ravas, Tammy; Zoellner, Kate – Journal of Web Librarianship, 2010
A qualitative study of the Maureen and Mike Mansfield Library's Web site identified the ways in which students and faculty of the University of Montana used the site for research purposes. This study employed open-ended interview questions and observations to spontaneously capture a user's experience in researching topics in which they…
Descriptors: Academic Libraries, Navigation (Information Systems), Web Sites, Interviews