This paper presents a framework for an efficient design of an undergraduate Operations Management online course based on Gagné's Nine Events of Instruction. It demonstrates how to design an undergraduate Operations Management course effectively so that each of the nine events occurs. It also evaluates the resulting course using Quality Matters…

Community colleges are experiencing growing numbers of student veterans. Unfortunately, much training for faculty and staff tends to stem from a deficit mindset: the focus is on remediating what student veterans lack rather than building on their unique strengths. Training programs, courses, and college interventions that acknowledge and build on…

In a line of research employing a survey instrument, the "Critical Thinking Belief Appraisal", teachers supported critical-thinking (CT) activities more for high- than low-advantage learners, likely exacerbating a "rigor gap" implicated in persistent achievement gaps. Such beliefs were less likely to be espoused by expert teachers than randomly…