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Ayu Safitri, Heriani Dhia; Supriyanto, Achmad – International Society for Technology, Education, and Science, 2022
The concept of TQM is really needed by educational institutions, considering the needs and user satisfaction are the main goals of services in an educational institution. The synergy of student expectations and campus interests will be achieved if academic services are carried out by prioritizing aspects of quality, adequate facilities, and…
Descriptors: Total Quality Management, Higher Education, Educational Quality, Student Attitudes
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Coral, Marco A.; Bernuy, Augusto E. – International Journal of Adult Education and Technology, 2022
The administrative processes are defined by the single text of administrative procedures (TUPA), which guarantee the delivery of services to users. Unfortunately, in the public university there are barriers that affect their execution generating considerable delays. The success in the issuance of services is measured by the level of service and…
Descriptors: Barriers, Cultural Influences, Foreign Countries, State Universities
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Nyahende, Veronica R.; Bangu, Asangye N.; Chakaza, Benedicto C. – Higher Education Studies, 2015
This Survey analyses the current actual expenses incurred by students on the meals and accommodation within and around the campuses. The study was geared towards achieving the following objectives: (i) to examine the current cost incurred by a students for meals In Campus, (ii) to examine the current cost incurred by a students for accommodation…
Descriptors: Foreign Countries, Expenditures, Food, Budgets
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Sart, Gamze – Eurasian Journal of Educational Research, 2014
Problem Statement: Today's ever-changing educational environment has created a need for new leadership styles that encourage positive change and improvement. In Turkish universities, the most commonly used leadership models are the classic and/or traditional ones, which lead to stagnation in innovation and entrepreneurship. Only a limited number…
Descriptors: Models, Phenomenology, Universities, College Administration
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Yavas, Ugar; Shemwell, Donald J. – Journal of Marketing for Higher Education, 1996
Correspondence analysis, an easy-to-interpret interdependence technique, portrays data graphically to show associations of factors more clearly. A study used the technique with 58 students in one university to determine factors in college choice. Results identified the institution's closest competitors and its positioning in terms of college…
Descriptors: Case Studies, College Administration, College Choice, College Students