The online environment presents a unique challenge to higher education. Shifting from the face-to-face format to online not only involves rethinking course design, but requires careful consideration of when and how to teach students, how to find and evaluate information needed to successfully complete coursework. One solution is faculty teaming…

Purpose: The purpose of this paper is to find out whether LibQUAL+[TM]can account for student loyalty to the library of an institution of higher education. LibQUAL+[TM] is a marketing tool that is used to measure perceived service quality of libraries, and the present analysis aims at validating this service quality instrument within a more…

Presents the results of a student survey conducted in 1989 and used to evaluate the bibliographic instruction program at Stockton State College (New Jersey), which includes a self-paced workbook for freshman seminar classes, subject classes, online demonstrations, and a library research methods course. Further research is needed to identify…

Discusses the lack of qualified, experienced serials librarians; suggests recruiting support staff from within technical services departments; and describes an internship program developed at Hofstra University (New York) to help train a library school student in serials work. The manager's perspective, the student's perspective, and an evaluation…

A completely individualized, self-contained, taped orientation tour of the Learning Resource Center of the Thomas Nelson Community College was developed by the library director. To generate the materials, the staff and director cooperated in an analysis of the items of information that were basic to the use of the learning resource center and in…

Describes a program at the University of Hawaii at Manoa, in which library school students in the introduction to reference course participate in a required practicum at the research library information desk. Although a survey of other accredited library schools shows no other similar practicum program, 49% of those surveyed expressed interest.…