What relationships exist between Mexican students and their professors? This paper compares student expectations with their experiences. This comparison is done by analyzing which elements of personality, teaching style and learning environment are valued by Mexican students in the course of their formal university education. The study was…

In this dissertation, I explored the conceptions of Korean university students to understand their development of student self-identity while they were enrolled at a North American university branch campus in South Korea. The campus is one of many Transnational Branch Campuses (TNBCs) that have recently opened around the globe, and this study…

The quality of education provided in management institutions is a matter of debate in every country. With a rapid growth in the economy, the quality of management education provided in the United Arab Emirates (UAE) has also been a topic in the forefront. The burgeoning growth in this sector, with mushrooming "branch campuses" from…

Over the last decade, international branch campuses have been established by universities from developing countries as well as developed countries. Little research has been conducted into students' perceptions of branch campuses from different countries, or how universities from different countries compete in the increasingly competitive market. A…

Purpose: This paper aims to present an in-depth case study with student perceptions of service quality, discussing the relevance of these perceptions for the important issue of quality improvement in higher education. Design/methodology/approach: The paper presents institutional research carried out in a multi-campus system in Spain made up of…