The purpose of this mixed methods study was to explore how students experience the New Student Orientation Experience (NSOE) and how they perceived it prepared them for their 1st semester of college at a large public university in the United States, Arizona State University (ASU). Institutions of higher education are under pressure to operate more…

The virtual interactive consulting agent system is an online virtual career center that supports freshman students in transition to higher education. This virtual counseling system, based on accumulative empirical knowledge for working students and knowledge about effective career intervention, aims to guide first-year university students in…

This study investigates how computer mediated communication (CMC) can sustain nourishing and emotionally enriching peer mentoring relations. A peer electronic mentoring program was implemented in an Irish university to facilitate freshmen's transition to college. A sample of 123 participants (42 mentors and 81 mentees) was evaluated with a…

This article argues that judicious use of mobile phone text messaging by university staff has the potential to enhance the support provided to students by an academic department during the transition to university. It reports on an evaluation of a desktop computer application, "Student Messenger," which enables staff to send text…