Website quality measurement tools have been largely static and have struggled to determine relevant attributes of user satisfaction. This study compares and contrasts attributes of user satisfaction based on usability guidelines seeking to identify practical easy-to-administer measurement tools. The website users assessed business school homepages…

This paper introduces a multimedia-based educational system on logistics developed at the University of Magdeburg (Germany), reports on development and implementation of the prototype, and discusses ideas for redesign. The system was tested, used, and evaluated at the university and within a European network of 24 universities, colleges, and…

This paper describes how student reactions shaped the design of a WWW (World Wide Web)-based course environment at the University of Twente (Netherlands), using the example of a first year course. The first section discusses the importance of user interface (re)design for WWW-based courses. The University's focus on student evaluations of…

This study examines the effects and interactions of World Wide Web page design on student navigation and decision making in Web-based learning environments. The following research questions are examined via quantitative, qualitative, and exploratory data analysis procedures: (1) Does instructional grouping or Web page format effect navigational…