In autumn 2012, the University of Birmingham launched FindIt@Bham, a Primo-based Resource Discovery Service, after a series of focus groups with students and staff to help determine its initial configuration and customization. This article presents the results from a large-scale online survey and focus groups that were conducted to poll users'…

This paper examines the evolution and findings of an on-going longitudinal study that is assessing the satisfaction of distance education students with library reference services through the use of a transaction-level survey. The survey's purpose is two-fold: first, it is used to garner valuable input from these students; and second, it also…

This article discusses findings from a longitudinal research study that examined the way graduate students carry out the literature review and how they were impacted by attending a library literature review workshop. The literature review research process serves as an important gateway for graduate students into their scholarly communities'…

Materials which relate to the activities of the Philadelphia Student Library Resources Project for the period July 1, 1972-June 30, 1973 are presented. The Project, which began with research into student library needs, use patterns, attitudes and resources has now moved to the stage of interagency planning, operation, and evaluation of programs…