School librarians serving diverse learning communities, such as the Chicago Public Schools, have always been aware of the need to seek out multicultural books as "mirrors [that] let readers see reflections of their own lives; windows [that] let them see others' lives." But until a colleague sent this author the document "10 Quick…

Proposes a framework for academic libraries to use for the reevaluation of reference and bibliographic instruction services that focuses on student attitudes and the World Wide Web. Discusses the postmodern condition that is characterized by consumerism, superficiality, and knowledge fragmentation, and considers how academic librarians can…

Presents an evaluation of reference services at the University of Arizona Libraries that used a combination of surveys, focus groups, and unobtrusive observation worksheets with a small sample of students. It was found that, overall, students were very pleased with the reference desk. Needs for improvement and plans for action are summarized.…

A workshop for high school, public, and college librarians resulted in a list of seven basic information seeking strategies that all high school graduates should be familiar with. The strategies include perspective, familiarity, search strategies, basic library skills, awareness of the variety of information, ability to analyze materials, and…

Describes a study of student online searches at Cornell University that was conducted to explore the value of staff assistance to trained end users searching the BRS Menus system. Analysis of audio tapes of the search process, questionnaires, and interviews is presented; student attitudes are discussed; and future possibilities are considered.…

In 1977-78 and again in 1980-81, extensive evaluations of learning resource services at Lake-Sumter Community College (LSCC) were conducted to determine: (1) the extent to which the Learning Resource Center (LRC) contributes to the stated purpose of the college; (2) the extent to which it meets its own objectives; (3) the extent to which the LRC…

The Lethbridge School District Number 51 Project attempted to develop a more effective model for system, school, and program evaluation in the Lethbridge, Alberta (Canada) schools. A literature review suggested that a collaborative model would be effective and would result in empowerment of school-based personnel through active involvement. The…