Purpose: Software training is a new trend in software applications. A key problem with software training is that video tutorials are developed without considering the target audience. Although video tutorials are popular, little attention is given to their design features. This study aims to investigate how two multimedia research principles,…

A study compared job-performance-aided (JPA) training developed for a nontechnical area (census enumerator/interviewer) with training developed using the instructional systems design (ISD) model. (JPA training, an elaboration of the ISD approach, requires redesign of job reference materials into job-performance aids to simplify training and job…

Australian civil engineers were surveyed for a study intended to establish a model for development based on a list of the basic stock of knowledge and techniques that need to be mastered by the graduate civil engineer. Following a brief introduction and summary, chapters 3-7 review the survey objectives, civil engineering definitions and…