ERIC Number: EJ1033260
Record Type: Journal
Publication Date: 2014-May
Pages: 19
Abstractor: As Provided
ISBN: N/A
ISSN: EISSN-1547-500X
EISSN: N/A
Available Date: N/A
Online Instructor's Use of Audio Feedback to Increase Social Presence and Student Satisfaction
Portolese Dias, Laura; Trumpy, Robert
Journal of Educators Online, v11 n2 spec iss May 2014
This study investigates the impact of written group feedback, versus audio feedback, based upon four student satisfaction measures in the online classroom environment. Undergraduate students in the control group were provided both individual written feedback and group written feedback, while undergraduate students in the experimental treatment group were provided both individual written feedback and audio group feedback. Using a one-tailed t-test, the four student satisfaction measures were analyzed and one was found to be significant for students' perception that the instructor seemed genuinely concerned with whether students learned. The authors believe the study, when combined with their previous research, has significant impact on understanding strategies for improving instructor effectiveness with online students. Furthermore, the authors believe this area of student satisfaction resides primarily in positive perceptions of instructors' engagement and "social presence." In addition, the authors believe the provision of audio feedback (either individual or group) to be more time efficient, while allowing for increased instructor creativity. Finally, the use of audio feedback may be perceived as more accessible or practical by the student, rather than written feedback alone.
Descriptors: Feedback (Response), Online Courses, Electronic Learning, Teaching Methods, Communication Strategies, Participant Satisfaction, Experimental Groups, Control Groups, Intermode Differences, Teacher Effectiveness, Interaction, Undergraduate Students, Teacher Expectations of Students, Teacher Participation, Student Attitudes, Outcome Measures, Audiovisual Communications
Journal of Educators Online. 500 University Drive, Dothan, AL 36303. Web site: http://www.thejeo.com
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Washington
Grant or Contract Numbers: N/A
Author Affiliations: N/A