ERIC Number: EJ1471777
Record Type: Journal
Publication Date: 2025-Dec
Pages: 22
Abstractor: As Provided
ISBN: N/A
ISSN: N/A
EISSN: EISSN-2731-5525
Available Date: 2025-05-20
The Impact of Algorithm Awareness Training on Competent Interaction with Intelligent Voice Assistants
André Markus1; Maximilian Baumann2; Jan Pfister3; Andreas Hotho3; Astrid Carolus2; Carolin Wienrich1
Discover Education, v4 Article 125 2025
Intelligent Voice Assistants (IVAs) have become integral to many users' daily lives, using advanced algorithms to automate various tasks. Nevertheless, many users do not understand the underlying algorithms and how they work, posing potential risks to the competent and self-determined use of IVAs. This work develops three online training modules to promote algorithm awareness, providing (1) basic knowledge of algorithms, (2) risks posed by algorithms in IVAs, and (3) scientific evidence on algorithm aversion. A total of 110 participants were studied to analyze the training effects on various perception levels relevant to IVAs, including usage perception (attitude, exploration), privacy aspects (trustworthiness, privacy control), persuasion aspects (persuasion knowledge, anthropomorphic perception), and self-determined interaction variables (reflection, indulgence). The results show that the modules increase awareness of IVA algorithms, influence user perceptions (e.g., higher exploration intentions), and promote critical engagement with IVAs (e.g., lower trustworthiness). Moreover, the modules contribute to a higher sense of privacy control, reduce persuasive perceptions of IVAs (e.g., anthropomorphic perception), and promote self-determined interaction (e.g., higher indulgent use). The modules offer a new approach to promoting the competent use of IVAs in society and provide a starting point for further research and educational institutions to increase algorithm awareness for IVAs and other AI-based systems.
Descriptors: Algorithms, Digital Literacy, Training, Artificial Intelligence, Assistive Technology, Natural Language Processing, Audio Equipment, Man Machine Systems, Student Attitudes, Privacy, Reflection, Intention
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Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: 1Institute Human-Computer-Media, Julius-Maximilians-University, Psychology of Intelligent Interactive Systems, Würzburg, Germany; 2Institute Human-Computer-Media, Julius-Maximilians-University, Media Psychology, Würzburg, Germany; 3Julius-Maximilians-University, Chair of Data Science (Informatic X), Würzburg, Germany