A problem-solving strategy for dealing with disruptive student behavior in the college classroom is outlined. It uses a series of questions designed to provide perspective on the problem and aid in generating responses. Steps include clarifying the problem, identifying critical elements, describing context, analyzing emotional and behavioral…

By adopting interactive methods and being sensitive to students' concerns, teachers can minimize uncivil behavior, even in large classes. Solutions found helpful by a number of faculty members focus on several issues, including setting clear expectations, addressing majority needs and rights, taking a proactive approach, and personalizing large…