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ERIC Number: ED660633
Record Type: Non-Journal
Publication Date: 2024-Sep
Pages: 29
Abstractor: As Provided
ISBN: N/A
ISSN: N/A
EISSN: N/A
Available Date: N/A
A Mixed Method Analysis of Student Service Member/Veteran Engagement with University Military-Focused Student Services. WCER Working Paper No. 2024-5
Ross J. Benbow; You-Geon Lee
Wisconsin Center for Education Research
Student service member/veteran (SSM/V) university enrollment has grown exponentially in recent years. In response, many U.S. universities have developed military-focused student services to address navigational and social challenges SSM/Vs face on campus. While research suggests these services are beneficial, few studies have empirically examined how often contemporary SSM/Vs engage with them across universities, how engagement connects to predictors of university success, or how SSM/Vs describe such connections. Using social capital theory, surveys (n=531), and interviews (n=59) of SSM/Vs across four universities, we analyze SSM/V military-focused service engagement levels, correlations between engagement and campus belonging and institutional satisfaction, and SSM/V perspectives on engagement. Findings suggest SSM/Vs very rarely engage in these services. Higher engagement, however, is significantly associated with more campus belonging and institutional satisfaction. Interviewees describe how the moral support military-focused service staff offer while providing reliable administrative assistance, as well as SSM/V-dedicated spaces and community building, foster belonging and satisfaction.
Wisconsin Center for Education Research. School of Education, University of Wisconsin-Madison, 1025 West Johnson Street Suite 785, Madison, WI 53706. Tel: 608-263-4200; Fax: 608-263-6448; e-mail: uw-wcer@education.wisc.edu; Web site: https://www.wcer.wisc.edu/
Publication Type: Reports - Research
Education Level: Adult Education; Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: University of Wisconsin-Madison, Wisconsin Center for Education Research (WCER)
Grant or Contract Numbers: N/A
Author Affiliations: N/A