The COVID-19 pandemic not only presented unique challenges to faculty and students in the classroom, but it also forced institutions to think creatively about the way they support students. Ozarks Technical Community College (OTC) knew it had to provide more than just academic supports for students as the school quickly transitioned into virtual…

Enrollment offices deploy various outreach methods including mailings, brochures, phone calls, and email campaigns. For these undergraduate admissions offices, working with high school students creates opportunities to shift the enrollment approach every academic year. Evolving admissions strategy created a chance to change the print marketing…

The Council for the Advancement of Standards in Higher Education's "Self-Assessment Guide for Registrar Programs and Services" includes an introductory statement on the role of registrar programs: "The overarching role of the registrar is increasingly that of an educator, defining student needs through learning outcomes and…

There are many hundreds if not thousands of registrars--unsung leaders in U.S. higher education who often may be "unseen" but who are both quite present and surprisingly influential. Leadership styles among them vary somewhat, but many of them practice what the author calls "inconspicuous" leadership. "Inconspicuous"…

Spring is a time for gardening, blossoms, and baseball. At American college and universities, it is also a time for commencement ceremonies. Students are recognized for their scholastic achievements as faculty and staff close out another academic school year. Family and friends applaud the graduates and celebrate their success. Students show their…

Mobile technology is one of several currents that upset the relatively placid world of admitting, enrolling, advising, serving, and graduating students. The authors have been involved with technology since they began in the profession. Technology is not really new to them. But with mobile technology, "so much" is new--indeed, foreign--to many…

Ultimately, making financial aid "freshman friendly" also makes financial aid "sophomore friendly," "junior friendly," and "senior friendly." Indiana University has in place an Office of Enrollment Management (OEM) model that includes focused financial aid packaging strategies complemented by unique contact…

A particular challenge in any campus environment is determining how requests for access to services and resources are managed. Who decides the technology, infrastructure, policy, business process and procedure? The involvement of key institutional leaders and stakeholders in identity management governance is the driving force behind the way the…

Describes the process of instituting the coed housing policy at Indiana University of Pennsylvania. (PG)

A study found that four-year renewable scholarships encourage student persistence in college, possibly because of relief from financial concerns, mutual institution-student commitment, and a sense of responsibility that accompanies honor and recognition, or a combination of these factors. Institutions are encouraged to consider using renewable…

The college president's role has changed from that of the chief fund raiser of the 1960's to the chief external-internal administrator working more clearly with students, faculty and academic programs. (IR)

The current atmosphere of decline has caused faculty and administrators to shift their primary efforts from facilitation of learning to debate over survival issues. Colleges must nevertheless educate students and encourage intellectual growth. Potsdam's version of the Academic Program Evaluation Project is described as an example to show that this…

The catalog has become a "Catch 22" for colleges and universities; it is necessary to publish it, but the institution becomes liable for the printed information. Courts have determined a contractual relationship established by the catalog, and precautionary steps should be taken to avoid liability litigation. (MSE)

Tinto developed a model to predict the attrition process. The model respects a longitudinal perspective and regards persistence as a function of the quality of a student's interactions with the academic and social systems of the college. Tinto asserts that the two primary factors related to student withdrawal are the personal characteristics of…

The concept of student-institution fit includes much more than institutional searches for students with predetermined characteristics based on the characteristics of graduates. It requires a broad interactionist perspective, links with an institution-wide student retention plan, realistic information dissemination, and response to existing…