Purpose: This paper aims to examine some of the strengths and weaknesses of the use of online tools such as wikis and blogs for assessment purposes, with the aim of proposing future developments and improvements. Design/methodology/approach: The paper utilises a case study approach by examining the outcomes of a new first-year course for all…

Describes rationale underlying a module offered at Queens University, Belfast, whose systematic approach derived from educational technology enables librarians to identify objectives, select appropriate content and methods, implement, evaluate, and improve user education and staff training programs. The way this course has been conducted and its…