Evaluation of teacher behaviour from the perspective of students is beneficial to higher education institutions striving to improve student engagement. This article aims to identify and close the gaps in teacher behaviour to improve student engagement in higher education. Through a survey of 838 students in four higher education institutions in…

The COVID-19 pandemic has engulfed the whole planet, including the education sector in Malaysia. As a result, the quality of lecturers' work is critical in maintaining the number of students in a university, particularly during a pandemic. Lecturers are put through their paces as they move from traditional to e-learning, learning new ways to teach…

The lecturer's competency is the most important factor that influences students' achievement and satisfaction as per traditional learning theory. Indeed, it is found to be a critical element for institutions' sustainability through loyalty. Thus, the study investigated the impact of lecturers' competencies on student satisfaction and student…

Students' rating of teacher behaviors provides valuable information on teaching improvement and instructional quality. Unfortunately, there is a lack of new validated instruments for measuring teacher behaviors. The Teacher Behaviors Inventory is an old inventory that was initially developed to measure teaching behaviors as regards lecture-based…

Purpose: The purpose of this study is to examine the applicability of Course Experience Questionnaire (CEQ) in a Malaysian university context. Design/methodology/approach: The CEQ was translated into Malay language using rigorous cross-cultural adaptation procedures. The Malay version CEQ was administered to 190 undergraduate students in one…

This article describes the process of designing a SET (student evaluation of teaching) instrument that is mapped against good practices in undergraduate education. Research has shown that teachers can significantly impact student learning. But how do teachers (and academic administrators) know when their teaching is effective? How do they go about…

The academic performance of students is affected by many factors, including effectiveness in teaching, the subjects taught and the environment as well as the facilities provided. The purpose of this study is to determine the relationship between students' perceptions of the teaching and learning towards the lecturers with their achievements in…

Student evaluation of teaching (SET) is carried out every semester at Malaysian universities and lecturers are evaluated based on student ratings. But very little is researched about what lecturers actually think about SET and whether it serves any meaningful purpose at all. This quantitative study involving six public universities on the East…

Students' evaluations of teaching staff can be considered high-stakes, as they are often used to determine promotion, reappointment, and merit pay to academics. Using Facets, the reliability and validity of one student rating questionnaire is analysed. A total of 13,940 respondents of the Human Science Division of International Islamic University…

This study was designed to evaluate the competency level of coaches at the higher institutions' sports competitions organized by the Universities Sports Council of Malaysia. Multi-dimensional model of leadership behaviors and models of coaching effectiveness were used as the basis for the theoretical framework. A total of 322 student-athletes…

Previous language attitude studies indicated that in many countries all over the world, English language learners perceived native accents, either American or British, more positively than the non-native accents such as the Japanese, Korean, and Austrian accents. However, in Malaysia it is still unclear which accent Malaysian learners of English…

This study aims at determining the impact of lecturers' competencies on students' satisfaction in a private college in Malaysia. Attaining student satisfaction is one of the most critical objectives in all institutions of higher learning. Institutions that fails to do so will definitely affect their reputation and students' intake in future.…

Informal discussions with final-year undergraduates majoring in French as a foreign language in a Malaysian public university revealed that they lacked confidence in their language proficiency. We believed that they needed some form of recognition and therefore developed a model of online peer-tutoring. In this study, nine final-year learners were…