This paper presents a framework for utilizing Student Evaluations of Teaching (SET) in faculty evaluations. Recognizing the ongoing debate about the validity of SET as a measure of teaching effectiveness, the authors agree with scholars who propose viewing SET as a tool for gauging 'student perceptions of learning'. They present a method that…

The increasing prominence of neoliberal agendas in international higher education has led to greater weight being ascribed to student satisfaction, and the national surveys through which students evaluate courses of study. In this article, we focus on the evaluation of feedback processes. Rather than the transmission of information from teacher to…

Student Evaluations of Teaching (SETs) are an integral part of evaluating course outcomes. They are routinely used to evaluate teaching quality for the purposes of reappointment, promotion, and tenure (RPT), annual review, and the rehiring of adjunct faculty and lecturers. These evaluations are often based almost entirely on the mean or proportion…

This paper aims to offer an understanding of how (intersectional) bias in student evaluations of teaching affects academics' mental health and career progression. Despite the widespread acceptance of student evaluations, an emerging stream of research has begun to highlight the biases and prejudices that underpin much of data collection when it…

Kotter's (1996. "Leading Change." Boston, MA: Harvard Business School Press) model is one of the most frequently cited guides for implementing planned organizational change. While this model is widely used across many industries and contexts, including higher education, there are few research studies and cases that provide in-depth…

Despite previous research claiming surveillance emerges from student evaluations of teaching (SET), there is an absence of research using surveillance theory to determine whether it emerges, the nature of the surveillance should it emerge, and how academics resist its effects. Through an analysis of four university business schools, a top-down…

High-quality teaching is central to the higher education sector. Its pursuit has become heightened with increasing competition across institutions and opportunities to study globally through various modes. This systematic meta-review provides a synthesis of evidence relating to the methods used to assess and enhance the quality of teaching…

Student evaluation of teaching (SET) has not yet been studied historically and comparatively. Based on our interviews with professors and administrators at 18 universities in three countries, we discuss how SET diffused in all the studied universities and how SET was translated and edited differently according to different sets of statements. SET…

Student ratings are now an accepted orthodoxy in global higher education environments. They form an increasingly important metric that has been assimilated as a robust proxy measure of quality for evaluating individual, institutional and even system-level performativity. Although the technical design aspects of student ratings have received…

Online teaching evaluations have replaced in-class teaching evaluations as the new norm for assessing teaching performance. Faculty raise concerns regarding lower response rates compared to traditional in-class evaluations. A low response rate implies an underrepresentation of the target student population and threatens the validity of the…

The current paper assessed the relationship between the Dark Triad Traits of the management teachers and the Students Rating of Instruction Quality. Furthermore, it also examined the moderating effects of the teachers' traitedness and the students' agreeableness on the above relationship. Using the data obtained from the teachers (n=202) and…

Followers' implicit leadership theories (ILTs) are core to understanding how leaders are described and as how effective they are perceived. While much is understood about ILTs in the business context, we know little about professorial leaders although effective leadership is key for performance and success in academia. To explore ILTs in academia,…

Pedagogical competencies of instructors play a crucial role in improving the quality of the teaching and learning in higher education institutions. However, in many countries worldwide, pedagogical training is not a requirement for being an instructor at a university [Postareff, L., S. Lindblom-Ylänne, and A. Nevgi. 2007. "The Effect of…

"Recommendation" is a highly credible and powerful construct in marketing. This article investigates the construct "intention to recommend" in the context of student evaluations of teaching. Motivated by changes in the sector, the study explores what factors drive course recommendation and their relationship with each other. A…

Surveying students to garner feedback on teaching and subject quality is a common occurrence in many universities globally. Despite the criticisms surrounding whether measures associated with these surveys are indeed valid, university managers continue to utilise them in key decision making. These surveys mirror business practices where measuring…