Over the last 3 decades, the Direct Loan program has grown in size and complexity, with over $1.3 trillion in outstanding loans as of September 2023. This program provides financial assistance to help students and their parents pay for postsecondary education. The Government Accountability Office (GAO) was asked to review issues related to…

The Department of Education's (Education's) Office of Federal Student Aid (FSA) initiated the Next Gen program in 2017. Next Gen's purpose was to modernize the systems and processes that students, parents, borrowers, and school partners use to apply for, administer, and/or process federal student aid. This report examines: (1) the status of FSA's…

Over the last three decades, the Direct Loan program has grown in size and complexity, with almost $1.4 trillion in outstanding federal student loans. The Direct Loan program provides financial assistance to students and their parents to help pay for postsecondary education. The US Government Accountability Office (GAO) was asked to review changes…

For decades, the Free Application for Federal Student Aid (FAFSA) forms were processed electronically by the legacy Central Processing System. In 2021 the Office of Federal Student Aid (FSA) initiated a system development effort and in December 2023 deployed a new system to process forms for the 2024-2025 school year. However, student aid…

About half of the more than $1 trillion in outstanding federal student Direct Loans are being repaid by borrowers using IDR plans. Some borrowers in IDR plans are now potentially eligible for forgiveness of their remaining loan balances after 20 or 25 years of payments. GAO was asked to review IDR forgiveness. This report examines: (1) how many…

If colleges provide inaccurate or misleading information about, for example, their students' ability to transfer course credits to another college or qualify for a specific certification after graduation, students may have difficulty completing their degree, finding a job in their field, or paying back their student loans. Education is responsible…

The Free Application for Federal Student Aid (FAFSA) is the entry ramp to federal grants and loans that many students depend on to afford college. Congress passed the FAFSA Simplification Act in 2020 in part to make it easier to apply for federal aid. However, Education's rollout of the new FAFSA has suffered from numerous challenges and delays.…

The Department of Education disbursed nearly $112 billion in financial aid to students through various grant and loan programs in fiscal year 2021. Colleges generally provide students information about the aid for which they are eligible in financial aid offers. Students use these offers to make key decisions, including which college to attend and…

The Department of Education (Education) provided over $122 billion in grants, loans and work study funds to help students pay for college at about 6,000 schools in fiscal year 2017. Education is responsible for certifying that these schools are eligible for and capable of properly administering federal student aid funds. Schools are required to…

The Post-9/11 GI Bill is the Department of Veterans Affairs (VA's) largest educational program. It provides payments for eligible veterans to cover tuition and fees, housing and other costs while they pursue a higher education. However, for some veterans this pursuit is interrupted when the school they attend unexpectedly closes. This testimony…

At a time when student loan debt continues to mount for many, the Public Student Loan Forgiveness (PSLF) program--established in 2007 and administered by Education--is intended to encourage individuals to pursue careers in public service. Senate Report 116-48 included a provision for the Government Accountability Office (GAO) to study the…

Incarcerated students are generally prohibited from receiving Pell grants, which provide need-based federal financial aid to low-income undergraduate students. However, Education has the authority to waive specific statutory or regulatory requirements for providing federal student aid at schools approved to participate in its experiments.…

College students sometimes opt to transfer schools in response to changing interests or for financial reasons. The extent to which students can transfer previously earned course credits can affect the time and cost for completing a degree. Given the federal government's sizeable investment in student aid--$125 billion in fiscal year 2016--and…

Increasing evidence indicates that some college students are experiencing food insecurity, which can negatively impact their academic success. However, college students are only eligible for Supplemental Nutrition Assistance Program (SNAP) in certain cases. Given the substantial federal investment in higher education and the risk posed if students…

Congress funds District of Columbia Tuition Assistance Grant (DCTAG) through an annual appropriation, which was $40 million in fiscal year 2018. DCTAG provides D.C. residents up to $10,000 per year to attend college. The Consolidated Appropriations Act, 2017, included a provision for the U.S. Government Accountability Office (GAO) to review DCTAG.…