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How to Evaluate the Services of the Financial Aid Office.
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Anton, Kristin P.; Baker, Jeffrey – Journal of Student Financial Aid, 1983
The use of surveys of student aid recipients in one university is reported, focusing on survey rationale and methodology. Topics include survey organization, questionnaire content and design, sampling and procedures, and analysis and presentation of results. The significance and use made of information obtained from one recent survey are…
Descriptors: Case Studies, Evaluation Criteria, Evaluation Methods, Higher Education