The many changes that have taken place in the college student financial aid system in recent years have necessitated a series of operational and programmatic adjustments for financial aid administrators and their offices. Changes include increased aid availability, complexity of student circumstances, and regulation. Even greater program…

In serving students, financial aid officers must address issues outside the scope of the financial aid program, including admissions, academic policy, institutional bureaucracy, student consumer education, and pricing. These require policy decisions and resource allocations the financial aid administrator cannot make alone. Cooperation and support…