Strategic enrollment management (SEM) initiatives benefit when SEM committees are inclusive and collaborative. When financial aid professionals are excluded, the risk that certain initiatives will fail increases, especially if those initiatives involve academic changes. Here, the authors explore the reasons financial aid offices and academic…

The purpose of this mixed methods action research study was to implement digital outreach strategies, which would enhance students' motivation to complete financial aid requirements and scale the departments' more time-consuming counseling efforts. Using self-determination theory as the primary framework, I implemented the use of a series of…

Administrative burdens scholarship has explored the factors influencing bureaucrats' perceptions and administrative discretion when entitled individuals seek policy benefits. Few studies, however, have recently investigated such phenomena with undocumented youth immigrants. Drawing from online web surveys and conducting a mixed methods study, I…

The violence of incarceration creates greater responsibility for higher education administrators in supporting students who are in prison. Using focus group data with incarcerated students and formerly incarcerated alumni who participated in or are actively participating in Second Chance Pell, we explore their perceptions and understandings of the…

Higher education often involves academic challenges like course selection or financial aid navigation. Developing effective study skills, mastering time management, refining note-taking techniques, and tackling complex course content demands dedication and proactivity. However, support services such as academic skills workshops and writing centers…