This monograph provides research tools, tips, and resources to financial aid administrators who need to undertake research tasks. It answers: What is research? How can financial aid administrators get started on research projects? What resources are available to help answer research questions quickly and accurately? How can research efforts assist…

This handy desk reference will help readers and their institutions develop and maintain a professional environment that will maximize efficiencies and provide the necessary skills to properly manage operations and portfolios while ensuring that students receive fair and equitable service and opportunities. Written for business officers, financial…

Offers suggestions for college admissions and financial aid officers on coping with job stress and managing burnout. These include: remember that it's usually not personal, a little paranoia is a good thing, don't hire difficult people, and accept not being able to do your best work on every task. (EV)

Provides multiple workable solutions financial aid offices can offer students throughout their college experience to deal with debt: preventive solutions for avoiding problems with credit card debt, holistic solutions for other related problems, and remedial solutions for existing problems. (EV)

This monograph provides guidance to financial aid administrators in navigating the waters of computer systems selection and implementation. It outlines the various areas where aid officers rely on computer assistance and discusses technology-driven personnel issues, institution-wide system integration, and emerging technologies that will affect…

This special section contains four articles on using technology to improve student financial aid services: (1) "The Technology Pyramid" (advice on the transition from paper to paperless systems); (2) "Strengthening Our Security"; (3) "COD: Moving toward a Universal Delivery System" (about the government's new Common Origin and Disbursement…

This guide provides information for schools considering whether to participate in the Federal Direct Student Loan Program, and it offers advice on how to plan for and operate the loan program at an individual school. The information in the guide is presented in a way that follows the steps that need to be taken in planning and implementing the…

This primer is intended to provide college financial aid professionals with a background in fundamental areas of economics. Its goal is to provide a stronger understanding of the key principles that shape need analysis systems. Part 1 presents basic economic concepts and discusses their application to college enrollment and student aid. These…

Colleges can and should do much to improve the management of financial aid offices in a time of reduced funds. Exemplary programs provide a framework for improvement, consisting of two key elements: assessment of office management needs based on the overall campus structural development and good basic management procedures. (Author/MSE)

Before a sound and cost-effective aid program can be developed in a community college, its importance must be understood by the college's administration. Steps to be taken and the aid officer's role in administering and promoting an effective program are outlined. (Author/MSE)

It is recommended that student financial aid administrators undertake more research to improve their knowledge and control of their programs, understand the effects of policies, and help correct beliefs and attitudes. Choosing a research topic, creating credibility, and writing a complete report are discussed. (MSE)

Counseling and advising should be an integral part of the financial aid services offered to students, involving giving accurate and complete aid information, assisting students in integrating financial issues with personal and academic concerns, and making appropriate referrals. Good counseling techniques are essential in providing an effective…

Suggestions for changes administrators can make to assist students in debt management include (1) administrator willingness to expand his/her role and help other officials accept the change; (2) establishment of programs in financial counseling, debt management, and debt counseling; and (3) exploration of creative ways to finance educational…

This training manual is intended for use by higher education institutions that use the electronic student financial aid packaging process in a Windows environment. Each unit in the manual is organized into several lessons; each lesson presents the material and then provides practical application materials. The first unit is an overview of the…

This training manual is intended for higher education institutions that process Federal Pell Grants under a new system called the recipient financial management system (RFMS). The RFMS system is part of the electronic data exchange process which allows schools to send and receive Title IV student financial aid application data to and from the…