Access to financial aid is crucial in ensuring that students can afford college. Students must file the FAFSA to access federal financial aid and usually the FAFSA is also required for state and institutional aid (U.S. Department of Education, n.d). Prior research has shown, however, that the FAFSA is complicated and burdensome to complete and…

In this article, we examine the sources of information that college students turn to as they make decisions related to financial aid and student loans. Based on interview data from 25 undergraduate students from one public, four-year institution, our results reveal a great amount of variation in the number and nature of sources on which students…

The violence of incarceration creates greater responsibility for higher education administrators in supporting students who are in prison. Using focus group data with incarcerated students and formerly incarcerated alumni who participated in or are actively participating in Second Chance Pell, we explore their perceptions and understandings of the…

Financial aid administrators administer various aspects of financial assistance programs; oversee, direct, coordinate, evaluate, and provide training for program activities and the personnel who manage office operations and supervise support staff; and ensure alignment of student and institutional needs while protecting the public interest. They…

The upcoming reauthorization of the Higher Education Act of 1965 provides opportunities and presents challenges for financial aid administrators. This article outlines steps that aid administrators can take and challenges they may face in preparing for and responding to new legislation.

This research explores the competencies that financial aid officers need to be successful in their jobs. A survey of 30 competencies was distributed to 508 financial aid officers in the Western United States. Respondents were asked to rate 30 job competencies for their relative importance and frequency of use. Using exploratory factor analysis,…

In 2006, Michigan changed their traditional merit award to a credit contingent program based upon successful completion of 60 college credits. The Michigan Promise Scholarship was crafted by state policymakers without input from the financial aid community. This case study suggests that the change in policy resulted in two unintended consequences:…

In the context of a theoretical model of expected profit maximization, this paper shows how historic institutional data can be used to assist enrollment managers in determining the level of financial aid for students with varying demographic and quality characteristics. Optimal tuition pricing in conjunction with empirical estimation of…

College student debt and loan default are growing concerns in the United States. For each U.S. institution, the federal government is now reporting a cohort default rate, which is the percent of students who defaulted on their loan, averaged over a three-year period. Previous studies have amply shown that student characteristics are strongly…

Provides multiple workable solutions financial aid offices can offer students throughout their college experience to deal with debt: preventive solutions for avoiding problems with credit card debt, holistic solutions for other related problems, and remedial solutions for existing problems. (EV)

A study of the factors related to job satisfaction among financial aid administrators suggests that how well the job fits the individual's expectations of employment accounts for job satisfaction best, regardless of intrinsic or extrinsic job orientation. Implications for the management of financial aid offices are examined. (MSE)

A survey of students at a Midwestern university revealed that, overall, most students agreed or strongly agreed that they were adequately informed about financial aid; that understanding various aspects of financial aid was important; and that they received clear guidance to help resolve their problems or answer their questions by staff who served…

Building on results of a study of chronic stressors in financial aid offices, 5 focus groups composed of financial aid officers identified specific, feasible, and effective countermeasures aimed at the 11 most critical stressors. The resulting countermeasures are presented and explained. (MSE)

Drawing on results of a Florida project, it is argued that statewide evaluation of college student financial aid programs, involving institutional aid officers, system-level administrators, and others may promote change beneficial to students and administrators. Emphasis is on the role institutional aid administrators can play in such a…

As computer systems play a larger role in student financial aid, the aid officer needs at least some expertise in computer programing. The advantages of the BASIC computer language for learning computer programing are discussed. The kinds of programs that can be written by the financial aid officer are identified. (MLW)