This quantitative, correlational study investigated whether a statistically significant relationships exist between a subordinate's perception of LMX (respect, loyalty, affect, and contribution) relationships, a subordinate's employee voice behavior, and trust. The researcher used an online survey to collect data from student financial aid…

Financial aid plays a significant role for many students when deciding to pursue a postsecondary education. The California State University (CSU) prides itself on making education available and affordable, and about 80% of attending students are receiving financial aid (California State University, n.d.-e). With so many students relying on aid,…

The purpose of this mixed methods action research study was to implement digital outreach strategies, which would enhance students' motivation to complete financial aid requirements and scale the departments' more time-consuming counseling efforts. Using self-determination theory as the primary framework, I implemented the use of a series of…

Amid persistent rises in college tuition over the past several years, financial aid policy has marched steadily toward goals of making college more affordable and removing economic barriers to attendance. Promises of "free college" often target low- and middle-income students, and likely have a particular influence on: (a) students who…

A growing and often unidentified segment of students on campuses who are hidden in plain sight are those who are homeless. In 2019, the national average for homelessness at two- and four-year institutions in the United States was between 14-16% (Baker-Smith et al., 2020). For these students, very small issues can become huge problems, such as the…

Low student completion rates have increased pressure on college and university administrators across the country to raise retention and graduation rates and have forced the review of many practices on campus. This qualitative study aimed to examine the effects of financial aid on higher educational persistence among African American males.…

This study evaluated the phenomenon of anti-Black womanism in enrollment management at Historically White Institutions (HWIs) for Black women professionals. The qualitative study was conducted to understand dialectical functions of enrollment management and the dialectical responsibilities that Black women have while working in enrollment…

In 2015, The Education Trust released "The Pell Partnership: Ensuring a Shared Responsibility for Low-Income Student Success." This analysis of over 1,000 public and private institutions revealed that while Pell grant recipients graduate at rates averaging 14 percentage points lower than non-Pell eligible students, many institutions do…

U.S. colleges and universities are sites where cultural norms such as genderism and transphobia are reified through institutional policies and practices. Any place on the college campus that segregates students by sex and gender can serve to limit access and success of trans* students. In order to gain insight into how key institutional agents…

Financial aid programs are supposed to improve access and affordability in higher education (Gillen, 2009). The effectiveness of these programs is increasingly being questioned as college attainment figures stagnate and the financial burden on students and families continues to climb year after year. The purpose of this study was to examine the…

The certification of financial aid administrators has been debated for over 37 years. A job satisfaction survey conducted by the National Association of Student Financial Aid Administrators (NASFAA, 2008a) revealed that college and university administrators' perceptions of the efficiency, effectiveness, and quality of the services provided by the…

Financial aid officers play a vital role in assisting prospective and current college students in enrolling and graduating from college. This study explores the competencies that financial aid officers need to be successful in their jobs. A survey of thirty competencies was distributed to 508 practicing financial aid officers in the Western United…

Millions of current and prospective college students fail to complete the Free Application for Federal Student Aid (FAFSA) annually for a number of reasons. One common obstacle students face is the complexity of the FAFSA which prevents students from completing the federal application. This study examined whether or not a multimedia tutorial can…