Strategic enrollment management (SEM) initiatives benefit when SEM committees are inclusive and collaborative. When financial aid professionals are excluded, the risk that certain initiatives will fail increases, especially if those initiatives involve academic changes. Here, the authors explore the reasons financial aid offices and academic…

Access to financial aid is crucial in ensuring that students can afford college. Students must file the FAFSA to access federal financial aid and usually the FAFSA is also required for state and institutional aid (U.S. Department of Education, n.d). Prior research has shown, however, that the FAFSA is complicated and burdensome to complete and…

This article is the first of a three-part series based on the book, Basic Guide to Financial Aid. The contents within are abridged from the publication, with additional emphasis on the impact federal student aid administration has on non-financial aid professionals in higher education today. It should be noted that this information is not…

The purpose of this mixed methods action research study was to implement digital outreach strategies, which would enhance students' motivation to complete financial aid requirements and scale the departments' more time-consuming counseling efforts. Using self-determination theory as the primary framework, I implemented the use of a series of…

Amid persistent rises in college tuition over the past several years, financial aid policy has marched steadily toward goals of making college more affordable and removing economic barriers to attendance. Promises of "free college" often target low- and middle-income students, and likely have a particular influence on: (a) students who…

Administrative burdens scholarship has explored the factors influencing bureaucrats' perceptions and administrative discretion when entitled individuals seek policy benefits. Few studies, however, have recently investigated such phenomena with undocumented youth immigrants. Drawing from online web surveys and conducting a mixed methods study, I…

This article is the third of a three-part series based on the book, "Basic Guide to Financial Aid," which recently won NASFAA's Robert P. Huff Golden Quill Award. The contents within are adapted from the publication, with additional emphasis on the impact federal student aid administration has on non-financial aid professionals in higher…

The objectives of this research were (1) to study the current situation of financial aid education in universities in Guangxi, (2) to propose the guidelines for the development of financial aid education in universities in Guangxi, and (3) to evaluate the adaptability and feasibility of the guidelines for the development of financial aid education…

In this article, we examine the sources of information that college students turn to as they make decisions related to financial aid and student loans. Based on interview data from 25 undergraduate students from one public, four-year institution, our results reveal a great amount of variation in the number and nature of sources on which students…

Low student completion rates have increased pressure on college and university administrators across the country to raise retention and graduation rates and have forced the review of many practices on campus. This qualitative study aimed to examine the effects of financial aid on higher educational persistence among African American males.…

The real price of college keeps rising, and it often surprises students and their families.1 People know tuition is expensive. They also usually account for books and supplies, even if they might cost more than expected. Still, they don't always expect or fully understand how the price of housing, food, and transportation factor in. It's not their…

The violence of incarceration creates greater responsibility for higher education administrators in supporting students who are in prison. Using focus group data with incarcerated students and formerly incarcerated alumni who participated in or are actively participating in Second Chance Pell, we explore their perceptions and understandings of the…

The Administrative Capability Task Force was convened by the National Association of Student Financial Aid Administrators (NASFAA) to deliver a report containing recommendations that could provide better support for financial aid offices, ensuring they are able to meet administrative capability standards. The task force comprised a geographically…

The National Association of Student Financial Aid Administrators (NASFAA) convened the Examining Software Providers' Compliance With the NASFAA Code of Conduct Working Group in September 2019 to research and analyze the role that student financial aid management software plays in institutions' ability to provide accurate and clear aid offers. The…

In the U.S. educational system of higher education, community colleges are positioned as the institutions of access, with student financial aid as the primary policy lever to drive student enrollment. However, completion rates at community colleges are the lowest of all institution types, and financial aid has not been adequate to provide full…