This research report examines the expectations, attitudes and needs of adults who are thinking about earning postsecondary credentials after having spent some or in most cases many years in the workforce. Most of these prospective students hope a certificate or degree will advance their chances in the labor market, but they are greatly worried…

Describes a study of returning adult women students enrolled in distance education programs. Results of focus groups showed five general categories of needs: communication with the instructor; interactions with other students; technical assistance; campus support services; and personal needs, including the support of family and employers.…