The researcher sought to understand the experiences of postsecondary administrators who implemented changes to disability service offerings. Emphasis was placed on learning from the perceptions of individuals who received an award from a national organization for contributions that led to improvements of services. This study fills a gap in the…

Nearly half of students enrolled in colleges and universities today are adult learners, who often must balance their education with other family or work-related priorities. However, institutional policies and practices continue to be largely developed based on the needs of traditional students. Drawing on national research findings, widely cited…

Some institutions have incorporated Indigenous Student Affairs (ISA) programs as an approach to retaining Indigenous college students--but how well do we understand and support ISA work? We interviewed six ISA directors at PWIs across the United States about their roles and experiences on campus and focus on a theme of how the directors' work is…

Online learning, an essential component of the higher education landscape on a global scale, has become a lucrative operation for colleges and universities. Enrollment in online programs continues to outpace enrollment in higher education overall, particularly in the North American market. Even so, there is little evidence that graduates of North…

The primary purpose of this case study was to determine if the university under study had adequate health-related programs, services, and supports in place to develop health-literate young adults. A secondary purpose was to identify strengths and gaps in these university health-related programs, services, and supports, which, if addressed, could…

A study was conducted at Jefferson College to elicit opinions from a variety of groups as to the importance and effectiveness of 24 student services functions. Questionnaires were administered to 13 administrators, 23 classified staff, 84 faculty, 90 students, and 19 student services staff, asking them to indicate which of the 24 student services…