Over the course of eight weeks, a mixed method action based research study was conducted to analyze what effect a career portfolio development program had on the career preparedness of six first-generation student-athletes at a post-secondary academic institution. This study was quantitative in nature through the collection of retention rates,…

This qualitative study will investigate the unintended consequences of implementing structural change in a rural community college in the mid-South region of the United States. Specifically, this study will examine the unanticipated outcomes of merging student affairs and academic affairs into one division. Scant empirical evidence exists about…

Student affairs educators are asked fundamental questions about programming and its effectiveness. Stakeholders (e.g., students, parents, accreditors) ask what programming (e.g., activities, strategies, curriculum) is offered, "why" it is offered, and "who" benefits in terms of learning and development (e.g., Carpenter, 2001;…

Purpose: Coaching in higher education has become increasingly common across the United States. Our qualitative study explores the perceptions of coaches and advisors, as they consider academic coaching as a role distinct from academic advising. Design/methodology/approach: Our study adopts a qualitative research approach. Two focus groups were…

Bulletin boards are ubiquitous in residence halls and may not always capture students' attention, but when they do, they have the potential to engage students in meaningful learning experiences. Our study explores how arts-based methodologies can be used in student affairs and higher education research to expand possibilities for practitioners to…

Student affairs professionals in four-year universities are increasingly reporting feeling overwhelmed, stressed, job dissatisfaction, and potential burnout, resulting in decisions to leave their positions. High rates of turnover in these institutions may hinder the effective management of student affairs departments. The majority of studies on…

At Virginia's public institutions of higher education, the process of determining eligibility for accommodations occurs in two main steps: (1) establish that a student has a disability; and (2) determine the appropriate accommodations for the individual student. Given students' varied experiences at different Virginia public institutions of higher…

Student support programs and services in the California Community Colleges lack historical context and documentation. This study provides historical context through document analysis as to the socio-cultural, educational, and financial influences that supported the implementation of student support services, EOPS, and Veteran services. Through a…

Despite efforts of faculty in Higher Education and Student Affairs (HESA) programs focused on social justice/Diversity Equity and Inclusion (DEI) to provide equitable educational experiences for their students, studies on these programs have shown that students of color continue to face racialized experiences in the classroom (Harris & Linder,…

Although the student satisfaction literature has been well-established, critical drivers of student satisfaction amid the COVID-19 pandemic require further investigation. Therefore, drawing upon expectation-disconfirmation theory (EDT) and protection motivation theory (PMT), we propose a conceptual model incorporating service quality and perceived…

The literature on international students predominantly emanates from the Western perspective and offers rich insights into international students' adaptation experiences. While university services improve these experiences, limited studies have investigated the role of pre-support assistance prior to students' arrival. This paper fills that gap…

Housing and residence life professionals help students through crises and traumatic events, which may affect their own well-being. Members of higher education student affairs professional organizations, including ACUHO-I, were surveyed to investigate the following relationships: (1) work factors (i.e., job demands, job resources, exposure to…

White senior-level student affairs professionals are well-positioned to address issues of social justice and inclusion, oppression, privilege, power, and Whiteness within the field of student affairs. Their level of responsibility, scope of interaction and influence, and professional position provide senior-level student affairs professionals with…

This study assessed students' level of satisfaction with the quality of student support services provided by an open distance e-learning (ODeL) university in Ethiopia. The target population was doctoral students who had been registered at the ODeL university for more than a year. To conduct a quantitative investigation, data were collected by…

The effects of the pandemic, COVID-19 reverberated throughout the higher education environment, ultimately creating a need for a greater understanding of how it impacted an already marginalized group such as African American women. This qualitative phenomenological case study examined the lived experiences of African American women who obtained…