Purpose: The purpose of this study was to identify the transformation disclosures in the publicly available annual reports of South African public universities and to establish the extent to which universities account to their stakeholders about how they have discharged their transformation obligations. Design/methodology/approach: This…

This report examines the transformative role of artificial intelligence (AI) in student affairs, demonstrating its potential to personalize student interactions, automate routine processes, and leverage data insights for informed decision-making. AI presents unprecedented opportunities to enhance the student experience. The report emphasizes…

Problem: Although many young adults with Autism Spectrum Disorder (ASD) are intellectually capable of pursuing college degrees, a high percentage either do not enroll in or do not graduate from two-year or four-year institutions. Online student support services may uniquely support the higher education goals of this population. Understanding…

Objective: Financial strain may directly or indirectly (i.e., through perceived stress) impact students' psychological symptoms and academic and social integration, yet few studies have tested these relationships. The authors explored the mediating effect of perceived stress on the relationship between financial strain and 2 important outcomes:…

As mobile devices become prevalent, there is always a need for apps. How hard is it to develop an app, especially a cross-platform app? The paper shares an experience in a project that involved the development of a student services web app that can be run on cross-platform mobile devices. The paper first describes the background of the project,…

The article contains analysis software products used in the preparation of professionals through which they can realize themselves in this industry. The aim of the study is the analysis of personnel petroleum education in specialized university. The result is a sociological study on the question of the need and importance of personnel support…

This qualitative research study focuses on retention of first-year learners by exploring three variables: academic support, social support, and coping strategies. The research method is grounded theory founded by Glaser, B. and Strauss, A. (1967). The philosophical assumptions of the study are Constructivist and Advocacy/Participatory knowledge…

Students are most likely to drop out of university when first attending. This article analyses the use of technology in supporting the transition process of "first time" university students enrolled in a second-year accounting course. Study-MATE, a study skills program utilising the university's learning management system (LMS)--Blackboard, Google…

Purpose: This paper aims to introduce an enterprise-wide Web 2.0 learning support platform--SNAP, developed at Victoria University in Melbourne, Australia. Design/methodology/approach: Pointing to the evolution of the social web, the paper discusses the potential for the development of e-learning platforms that employ constructivist, connectivist,…

Most colleges and universities offer Freshman Orientation for new students. When students arrive, however, they often are unprepared and unsure of how to take full advantage of these orientation sessions. No matter what the orientation program looks like at a college, knowing what to expect during the first few weeks can make the difference…

This qualitative research study utilized Noblit and Hare's (1988) meta-ethnographic approach to synthesize findings of five dissertations that focused on distance learning support services for adult learners. Noblit and Hare's (1988) meta-ethnographic approach consists of seven phases. Each meta-ethnographic phase guided the identification process…

Student computing is now mobile. For college students across the nation, convenient access to information--anytime, anywhere, on demand--has become not only a priority, but a necessity. To successfully serve the needs of this current generation of students, colleges and universities must recognize the trend and align services accordingly.…

Purpose: The purpose of this study is to explore business students' views about using ePortfolios at Victoria University (VU) in Melbourne. It also examines the extent to which students present ePortfolios to prospective employers in applying for jobs. Design/methodology/approach: This paper draws on the literature on ePortfolio use and the role…

Students who pursue a bachelor's degree in four-year colleges and universities often take longer than four years to complete their degrees. The reasons for prolonging the time to degree seem to fall into three broad categories: part-time enrollment, deficiencies in academic readiness, and inadequate course planning. This paper focuses on the…

Universities are quickly moving from brick and mortar toward online classroom settings. The online setting provides students with increased accessibility and flexibility to attend classes they would normally be unable to attend. Unfortunately, for those students who never attend classes on campus, many campus resources are not accessible. Students…