This study collected information on the professional development of 177 senior student affairs officers (SSAO) at higher education institutions in the United States. The purpose of the study was to identify the professional development activities that these SSAOs engaged in to prepare for the role and the perceived effectiveness of those…

Learning Assistants (LAs) are undergraduates who work in active-learning classrooms with students facilitating discussions and encouraging deeper thinking, while also receiving pedagogical training. We describe how we built an LA program at a regional comprehensive university starting as a grassroots STEM initiative to recruit teachers, and…

University student support services are broad and varied. These services are generally located centrally on campus rather than in a specific academic area. Offering a decentralized, college-specific student support and retention model that partners with academic and student affairs allows for a more holistic, integrated approach to student support…

Campus support programs (CSPs) in higher education institutions seek to address the barriers encountered by students who experienced foster care or homelessness (SEFC/H). This mixed methods study of a CSP at Florida State University examined the SEFC/H's service use and students' perceptions of the CSP to better understand student experiences.…

Purpose: The purpose of this study is to examine the impact of educational service quality (ESQ) on student academic performance via the mediating role of student satisfaction. Design/methodology/approach: To serve the study's purpose, the study adopted a quantitative research approach. Three public universities representing 30% of the ten public…

Many universities offer autism support programs (ASPs) to support college students with autism spectrum disorder (ASD). Initial studies support the promise of ASPs, but little research has explored which students do and do not enroll, or whether enrollees engage in program-sponsored mentoring. We explored these questions using an online survey and…

California community colleges have a completion crisis problem, with over 70% of students failing to graduate. This study was conducted to identify effective support services in the Extended Opportunity Programs and Services (EOPS) program, which serves marginalized community college students. This EOPS program study surveyed almost 2,000 EOPS…

Studies indicate that minoritized students attending Predominantly White Institutions (PWI) may struggle with engagement and establishing a sense of belonging. Peer mentoring may play a role in enhancing these opportunities to foster academic performance and retention. The sense of belonging and engagement for minoritized students at a PWI is…

CUNY ASAP is a three-year program offering comprehensive student support, financial aid, and structured pathways. The program has served over 100,000 students since 2007 and been replicated across seven states. ASAP's primary goal is to increase the completion of college associate degrees. Specifically, the comprehensive intervention is expected…

College and university disciplinary proceedings are a valuable opportunity to provide learning and growth experiences for students outside the classroom. In the United States, disciplinary procedures are outlined and guided by case law and state and federal legislation. This guidance does not offer recommendations or requirements for student…

This study examined how mentoring services offered at a predominately White university (PWI) aid its African American students in achieving academic success. The low success rate of African American students at PWIs is well documented. African Americans face many socio-cultural challenges, such as family structure, cultural deprivation,…

Research illustrates that student affairs are critical in decreasing inequity on college campuses (Schuh, 2010). The ever-growing complexities of students' lives and their struggles, when enrolled in college, further illustrates the need for student affairs professionals to provide support outside of the classroom (McClellan & Stringer, 2016).…

Latine persons involved in migrant farmwork are more likely to face challenges to higher education access and achievement (Araujo, 2011; Willison & Jang, 2009). The demands of migrant farmwork can create challenges for children in migrant farmworking families that pose obstacles to higher education success (Green, 2003; Lopez et al., 2001;…

Program review is a critical process in higher education that helps institutions assess and evaluate the effectiveness of programs and services. Program review provides an opportunity for an institution to identify strengths and weaknesses in its programs and services and to develop strategies for improvement. Through the program review process,…

Although studies have addressed how universities respond to the needs of student-parents and food-insecure students independently, few studies examine students with these intersecting identities. This article explores how institutional culture affects the ways that universities respond to the needs of food-insecure student-parents. Using Schein's…