The Minority Male Success Initiative (MMSI) serves as a system-wide grant opportunity from the North Carolina Community College system aimed at improving success outcomes for male students of color (North Carolina Community Colleges, n.d.). This study explored and examined the experiences of men of color who participated in MMSI programming and…

This study investigates the asymmetric effects of quality attributes on student satisfaction in Korean higher education. Using Penalty-Reward-Contrast and Asymmetric Impact-Performance Analysis, it classifies attributes into basic (major and liberal arts curriculum, non-curricular courses, educational environment), one-dimensional (administrative…

Background/purpose: This study investigates the relationship between digital literacy, metacognitive skills, social support, and students' self-efficacy to better understand the factors that influence academic confidence and performance. Materials/methods: A survey was conducted with 116 participants, and data were analyzed using partial least…

Service blueprinting is a service design technique commonly used by for-profit organizations to illustrate and enhance customer experiences. This article describes an extensive service blueprinting initiative conducted at a large public research institution in the U.S. using a case study methodology. The case included the creation of 114 service…

What does it mean for the community to really recover when the (campus) community is built upon systemic racism and other forms of domination? How would the response look differently if these factors and histories were taken into consideration? Responding to campus disasters involves more than merely returning to daily operations; communities are…

Limited research exists on middle level professionals working in higher education, and those who work in student affairs in community college settings specifically warrant inquiry. The purpose of this qualitative study was to understand the experiences of middle level student affairs professionals leading adaptive situations at their community…

The purpose of this case study was to explore the process of providing wraparound services and the community that supports facilitators working with students in a school setting in a southwestern state. Communities of practice (CoP) provided the theoretical framework for this study's design and analysis. The central research question for this…

This article examines monoracism in master's level student affairs graduate programs and offers implications for resolving tension Multiracial students may feel based on the narratives of two Black-White Multiracial graduate students.

Since the origins of higher education in North America, interested parties have argued the role of colleges and universities. Some advance a public good argument for educating students as active citizens; others, from a private good stance, focusing on preparing graduates for employment. Moore, Leffingwell and Nelson suggest a hybrid purpose:…

Strategic enrollment management (SEM) initiatives benefit when SEM committees are inclusive and collaborative. When financial aid professionals are excluded, the risk that certain initiatives will fail increases, especially if those initiatives involve academic changes. Here, the authors explore the reasons financial aid offices and academic…

This hermeneutic phenomenological study examined how Latiné/x classified student services staff experience cultural taxation in a predominantly White work setting within a rural Northern California Community College. There is a lack of research on how Latiné/x classified student services staff experience cultural taxation in a higher education…

This phenomenological study examined the reports of Foster Care Alumni (FCA) regarding their resilience while obtaining a postsecondary degree. According to recent estimates, there are 391,098 children in the U.S. foster care system (AFCARS, 2022, 2019; Child Trends, 2015). Foster youth are among America's most disadvantaged in terms of…

Housing and residence life as a functional area serves as a major entry point for careers in higher education and student affairs. With the majority of annual job postings within entry-level, live-in housing roles, the future of the field may well be predicted in these high-impact, high-turnover positions on college campuses. As these functional…

Graduate education is designed to cultivate experts with knowledge and skills that will contribute to the field of student affairs by advancing research and enhancing practice. This edict often falls through, however, when students return to their doctoral programs after a leave of absence. I conducted a qualitative study to better understand the…

Disability disclosure is a complex, ongoing process involves navigating medical, legal, educational, economic, and employment systems. Disclosure decision making occurs for all disabled individuals regardless of how apparent their disability is to others. Professionals working in disability resource positions, who identify as disabled, navigate…