A dissertation research study was conducted to examine the conditions behind the continued lack of advancement for Black student affairs professionals within the California State University (CSU) System. This study sought to understand the perspective of the executive and management-level positions categorized as the Management Personnel Plan…

Though 92% of California's community colleges are federally recognized Hispanic-serving institutions (HSIs), Hispanic/Latinx students have disproportionately low success rates statewide. HSIs have been slow to center their Latinx students, opting instead for race-neutral policies and practices. Such approaches prevent educators from addressing the…

This hermeneutic phenomenological study examined how Latiné/x classified student services staff experience cultural taxation in a predominantly White work setting within a rural Northern California Community College. There is a lack of research on how Latiné/x classified student services staff experience cultural taxation in a higher education…

Many Student Affairs Professionals leave the profession within the first 5 years. A common position for new Student Affairs Professions is the Residence Hall Director position. This study aimed to determine the level of job satisfaction and what factors contribute to job satisfaction for Residence Hall Directors in the California State University…

Throughout history, people have united to demand change and accountability in the face of injustice. Although freedom of speech and assembly rights have been essential in uplifting and empowering marginalized communities throughout history, it is important to name the existence of speech that seeks to expand rights and speech which aims to…

The ever-changing landscape of higher education presents enrollment management (EM) professionals with challenges related to workload, staff morale, conflicting values, staff turnover, and student satisfaction. As higher education confronts the reality of today's enrollment climate, it is time to consider how organizational cultures impact staff…

The purpose of this qualitative case study was to explore how supervisors at a four-year, public, Hispanic-serving institution in Southern California described their process for socializing new Student Affairs professionals. Data from interviews and documents were analyzed to describe how supervisors initiated opportunities for relationship…

Black students with disabilities are multiply marginalized; they experience both racism and ableism. Many students are further marginalized by poverty, age, and gender identity. The toll of their intersectional identities impacts their academic experience, and the evidence is that Black disabled students have the highest attrition rates and the…

This qualitative research study examines how Chicanx/Latinx student affairs professionals' experiences and concepts of belonging inform their practices as they support Chicanx/Latinx students at an emerging Hispanic-serving public research institution. I conducted six semi-structured interviews and two focus groups with a total of 13…

Operating from intersecting theories of validation, marginality, and mattering, this phenomenological study investigated undocumented student support services from the perspective of 49 Undocumented Student Resource Center (USRC) practitioners. In-depth interviews highlighted the ways that USRC practitioners served as validating agents, directly…

Purpose: This study aims to examine the impact of the Student Centered Funding Formula (SCFF) on a selection of California community colleges that are Minority Serving Institutions (MSIs) from the perspective of student services professionals at these colleges to understand the equity implications of the formula for first-generation college…

This ethnographic study aims to understand the effect of COVID-19 on schools in the United States and Scotland for students at secondary schools. Challenges in education have been immense since the start of the COVID-19 pandemic. Schools shifted to "safer at home" policies driving in-person classroom learning to online learning. Early…

International educators have continually served on the front lines supporting international students, ensuring university compliance with changing federal policies, and assessing risks related to travel and global engagement. As a result, international educators often have to navigate multiple conflicting roles within their jobs on college…

This study sought to understand Latinx student servingness through the lens of Latinx student affairs employees working at Hispanic Serving Institutions. Interviews were conducted with 20 student affairs employees, all except one worked at a Cal State campus. The interview protocol was developed using the Hispanic Serving Institution conceptual…

This qualitative study examined the experiences of Latinx first-generation professionals within Student Affairs at a University of California campus. It focused on institutional norms and their influences on the self-efficacy of Latinx first-generation professionals as they navigated their university work environments. This study utilized…