Staff members in live-in positions often find themselves faced with a difficult choice: Leave their roles in search of a job that offers a better work/life balance or stay and hope their department is invested in making the changes necessary to support their staff. Live-in staff are in a unique position because the challenges they face in…

Gender-inclusive housing (GIH) continues to grow as an option for consideration at colleges and universities across the U.S. A follow-up to a 2016 study by Taub and colleagues was conducted to gauge and assess developmental growth trends of GIH within campus housing. A majority of 184 participants (n = 129) reported that their institution has…

The lived experiences of Black women senior housing officers have received little attention in research about diversity in campus housing. According to the National Center for Education Statistics, there are more than 6,000 colleges and universities in the United States, with 2,144 serving as residential campuses. However, what is still to be told…

Housing and residence life professionals help students through crises and traumatic events, which may affect their own well-being. Members of higher education student affairs professional organizations, including ACUHO-I, were surveyed to investigate the following relationships: (1) work factors (i.e., job demands, job resources, exposure to…

Poor supervision has long been cited by new student affairs professionals, particularly practitioners of color, as a factor contributing to their early departures from the field. This, coupled with the hierarchical and often authoritative structures of higher education, has led to practitioners of color feeling burned out and often devalued in…

Adjudication of allegations of student misconduct in campus living facilities is one of many responsibilities often held by residence hall staff. After receiving an incident report, these administrators may address concerns like roommate conflicts, fire safety, vandalism, and alcohol consumption with their residents in formal or informal meetings…

The recruitment and retention of residence life staff has become increasingly difficult for many colleges and universities throughout the U.S. Back in 2008, a report supported by the ACUHO-I Commissioned Research Program, "Recruitment and Retention of Entry-Level Staff in Housing and Residence Life," indicated that the problem was…

The residential experiences of students with disabilities in higher education play a pivotal role in their overall campus education. However, little is known about the ways that staff who manage and support these residential environments understand and work with issues and concepts of disability. Utilizing constructivist grounded theory, this…

Resident assistant hiring decisions are critical to the residential student experience and ultimately to the success of housing and residence life departments. The purpose of this study is to explore the influences existing in the hiring decision-making process for housing and residence life staff. We also compare the influences of hiring…

Well-developed helping skills are essential among entry-level housing professionals to effectively perform their duties and responsibilities. This regional survey of senior housing officer perceptions of entry-level housing professionals' proficiency with helping skills revealed the need for increased training. In addition to the survey, the…

Promoting staff well-being has been a challenge for many residence life departments long before the COVID-19 pandemic led to a decrease in the mental well-being of the general population as well as in residence life staff. The stressful work environment and demanding work hours in residence life have been linked to burnout and intentions to leave…

Housing and residence life has identified the need and priority to recenter the purprose and role of our work in a post-COVID world. Housing and residence life has not, in the same way, identified the need and priority to critically examine how the systems and models of our work are founded within an oppressive system, steeped in whiteness and…

Residence Life Training Programs have evolved over the past quarter century, yet few studies have explored how changes in training impact the preparation and retention of staff. Utilizing a mixed-method design of survey and interview data with housing professionals trained since 1993, this study explores trends in residence life training and…

Successful implementation of a Residential Curriculum Model is dependent on the preparedness and investment of professional staff to design the learning experiences taking place in residence halls. Recent literature urges student affairs educators to embrace approaches which contribute to student learning beyond the classroom. This concept has…

Supervising resident assistants (RAs) on college and university campuses is one of the most critical roles of housing staff. The job responsibilities of RAs are demanding, and the position is filled with multiple stressors, including role ambiguity, role conflict, and burnout, which can lead to attrition and reduced job satisfaction. Supervision…