Many student affairs professionals had impactful experiences as undergraduate students, themselves, and they want to facilitate those same opportunities. They believe their work is meaningful to students' experiences and is also valued by institutions. So if that is what motivates many student affairs professionals, what happens when they begin to…

A dissertation research study was conducted to examine the conditions behind the continued lack of advancement for Black student affairs professionals within the California State University (CSU) System. This study sought to understand the perspective of the executive and management-level positions categorized as the Management Personnel Plan…

Higher education institutions over the last half-century have invested in hiring student affairs personnel to administer student recruitment and retention efforts (Schwartz & Stewart, 2017). Mid-level student affairs and services managers play a critical role as leaders in administering programs, supervising staff, and reporting to…

Though 92% of California's community colleges are federally recognized Hispanic-serving institutions (HSIs), Hispanic/Latinx students have disproportionately low success rates statewide. HSIs have been slow to center their Latinx students, opting instead for race-neutral policies and practices. Such approaches prevent educators from addressing the…

This qualitative study explored how supervisors in student affairs describe their supervisory learning journey. Supervision is an important facet of the student affairs profession, yet there is an apparent lack of intentional supervisory training and development for these professionals. This study endeavored to understand how supervisors in…

The COVID-19 crisis presented unique challenges for senior student affairs officers (SSAOs). Through interviews with a diverse group of 23 SSAOs, this study investigated SSAOs perceptions of this crisis as different from other crises. SSAOs identified several characteristics that made this crisis unique: no playbook to use as a guide, the…

In this interview study, I examine how student affairs administration (SAA) works at rural community colleges as well as how rural senior student affairs officers (SSAOs) function in their leadership roles. The study purports to understand student affairs in the context of "rurality," or what it means to be rural. Two primary research…

This executive dissertation assumes a sensemaking lens to investigate how Assistant and Associate Vice President (AVP)-level administrators in student affairs approach their supervisory roles within the current climate of higher education and employment. The study's primary goal is to identify how leaders can prepare for changing employment trends…

Spiritual perspectives in organizational theory are relatively recent approaches to understanding the behaviors of complex organizations. Emerging in the 1990s, the literature on modern organizations, especially in the United States, saw a rise in individuals questioning if they could find meaning and purpose in their work. This study investigated…

We surveyed 441 senior student affairs officers to measure their perceptions of behaviors, attitudes, skills, and knowledge (BASK) important to their effectiveness. Most important was integrity. Women and People of Color scored higher on BASK factors than other SSAOs. Practice implications include discussing BASK in NASPA associate/assistant vice…

Using the Applied Critical Leadership (Santamaría & Santamaría, 2012) framework to operationalize leadership and to celebrate the ways in which Black women Vice Presidents of Student Affairs (VPSAs) acquire institutional access to create real change, this study sought to identify what motivates Black Women to engage in creating supporting…

Student Affairs Administrators have been in the business of monitoring and maintaining the welfare and well-being of the students they service at academic institutions around the world to extend university roles to produce global citizens with will contribute to an increasingly diversified workforce and society. This is a qualitative…

Mid-level student affairs professionals are leaving the field at an alarming rate. Even though many studies have given considerable attention to the reasons employees leave, less attention has been given to the reasons they decide to stay. The purpose of this mixed-methods sequential explanatory study was to examine factors influencing mid-level…

Research that examines the lived experiences of Black senior level student affairs administrators at predominately white institutions remains limited (Wolf & Freeman, 2013). The underrepresentation of administration of color in higher education is one of the most important ethical dilemmas facing colleges and universities today (Wolf &…

During the COVID-19 pandemic, student services leaders needed to adapt to working entirely virtually, find creative solutions to adjust their service delivery, and change how they engaged with their teams. Before COVID-19, studies of virtual leadership focused on virtual teams developed because of the geographical distance between team members.…